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Version: 3

Assigning Role to a user

Once a role is created, you can assign that role to a user. You can assign role to an existing user and a new user. To assign a role to a new user, select the role while inviting a user.

InformationOnly a System Admin and an IT User can assign role to users.

To assign role to an existing user, follow these steps:

  1. Go to Account and click Users.

  2. On Users manage screen, select the user to whom you want to assign a Role.

    InformationUser status must be Inactive to edit and assign the role. To know about the deactivating a user, click here.
  3. Click the Action icon.  The list of possible actions is displayed.

  4. Click Edit to assign a role to the user.

  5. On Edit User Detail screen, configure the role from the Assign Roleoption by following the steps given below:

  1. Select the Assign Company Only Rolecheckbox if you want to assign a Company Only type of role to the user, else, complete the steps b andcgiven below. On selecting the Assign Company Only Rolecheckbox, you need to select a Company Only type of role. If you select multiple Company Only type of roles, you need to select a default role in theDefault Role field.

  2. In the Company/Partnerfield, select a Company/Partner.

    InformationYou can select multiple Companies and Partners.
  3. In the Role field, select the user role (IT, Business, Sys Admin, View Only, or any custom role you may have on the list).

    Information
    • The user rights may vary depending upon the role you select here. For more information, click here.
    • If you select multiple roles, you need to select a default role in the Default Role field.
  4. ClickSave.  A message is displayed confirming that User has been updated successfully.

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